What if I need to cancel my appointment?
I absolutely understand the need for flexibility in my clients' crazy schedules and respect how valuable your time is. I will do everything in my power to accommodate your schedule and would ask that you, as a client, do the same. In an effort to make sure scheduled appointments flow smoothly, I will ask that you refer to the POLICIES page for more details.
What if I'm late to my appointment?
I will do my best to accommodate, but if you are more than 15 minutes late. you may be asked to reschedule. If you are running late, please contact me as soon as possible.
What should I do if I'm not happy with my services?
If you are unhappy with your services I ask that you please let me know within 5 days. I need to know or I can't fix it. I strive to go out of my way to make my clients happy, and when someone isn't, I will try my best to make matters right. That being said, not achieving desired final results in one session, when we have discussed in your consultation that it may require multiple sessions, does not constitute a "re-do". Once again, if there is an issue, I will do my best to make sure you are 100% happy with your hair.
What forms of payment to you take?
I accept multiple forms of payment for the convenience of my clients.